QLD IT Partners

Our IT Partners have been selected on account of their experience in providing computer hardware, networks and communication
environments on which LEAP software works well.

They also provide LEAP clients with ongoing technical support.

IT Partners are provided with access to technical materials and information that is not generally available and receive
high level technical training and support directly from LEAP.

National Help Desk staff work closely with these companies to ensure swift resolution of any technical issues. The LEAP
IT Partner Program is a referral service only. There is no legal relationship in the nature of a "partnership" between the parties.
Whilst every effort is undertaken to ensure the appropriateness of the IT Partner to participate in this scheme, LEAP does
not endorse nor guarantee the goods and services offered by LEAP IT Partners. LEAP shall not be responsible for any loss,
liability, harm, damage or expense that a consumer may suffer, incurr or sustain arising out of the purchase or use of the
goods and services.

CNAE (QLD)

CNAE supplies and integrated a broad range of services and products into smart, practical, and competitively priced IT solutions to the SME and Corporate markets. Based on QLD’s Sunshine Coast, CNAE was established to address an identified market requirement for locally based, experienced, professional IT technical design, consulting, implementation, support and management services for South East Queensland businesses. Our team is managed by working directors who are committed to the delivery of agreed outcomes; on time and on budget.

For more information on CNAE, visit our website www.cnae.com.au or please call 07 5436 9777.

Impulse Data (QLD)

Impulse Data Systems is a Brisbane based IT outsource company with a focus on service and quality IT solutions. We have supported law firms for more than 10 years and have more than 5 years experience with Leap products.

We can assist your practice by:

Helping you select the right IT solution for your business.
Implementing a regular maintenance strategy to ensure system reliability.
Providing excellent technical support.

Our prime objective is to work closely with our clients to help them achieve their strategic objectives so that greater efficiencies and productivities are realised. For more information please contact Impulse Data Systems by phone on (07) 3666 0616 or via team@impulsedata.com.au.

Client endorsements

Miser Hosted Solutions (Sydney)

Miser specialises in providing LEAP and Microsoft products as hosted solutions to small law firms.

With the new dynamics and complexities of running a law firm many small law firms increasing prefer to focus on practice development and fee generation rather than technology issues.

Miser is proud to be exclusively authorised by LEAP to provide LEAP software on a fully hosted model. Miser has developed a clear understanding of its delivery requirements in the new model offered.

Miser provides you access to our disk space in a secure environment together with the necessary high speed private network connections to your office(s).

The result is a situation where your firm never again has to worry about IT technical issues or purchase costly Servers and licences again. A comprehensive back up and business continuity plan forms part of our delivery all with full virus protection. You retain your current desktops and printers and update these devices every 5-7 years with generational changes.

We offer a User Pays Model of the infrastructure for LEAP with desk top support and a “no blame position” with hardware versus software concerns.

We have been delivering this solution for more than 18 months to LEAP clients and the early adopters of the hosted solution are available to report their positive experiences.

Major improvements have been in reduction of labour costs of expensive internal people who have become fee earners instead, as well as greater uptime of their I.T. systems. Incremental changes in new Microsoft or LEAP upgrades are handled in the background. We offer considerable legal expertise in the market place with complementary services. Our principal aim is to be a good business partner to the firm.

Please call us and discuss this exciting option and compare the old delivery with the new way forward for law firms in their use of technology.

For more information on Miser, visit our website www.miser.com.au or please call (02) 9936 1680.